StreamEdgeSolutions

Cloud & IT Solutions · Ongoing

Cloud Infrastructure Management

A monthly plan that puts someone in charge of your cloud environment.

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From$299USD per month

Recurring plan. Cancel before the next renewal to stop it.

The four questions this page answers

  1. 1

    What you buy

    A monthly subscription covering one cloud environment: we patch it, watch capacity and cost, verify backups, make requested changes and report on all of it in writing. Everything is done remotely inside your own cloud account.

  2. 2

    What you get

    4 deliverables, listed in full below

    • A managed cloud environment with a named owner
    • A monthly patch and review cycle carried out
    • Written cost optimisation recommendations
    + 1 more
  3. 3

    How it is delivered

    Managed Subscription

    An ongoing remote service that runs each period until you cancel it in writing.

    SUBSCRIPTION

  4. 4

    How long it takes

    Active within 5 working days of payment

    Measured from the point everything under “what we need from you” is with us, not from the moment you pay.

Cloud architecture: load balancer, application servers, database and backups — illustrative concept, not a screenshot of a client system
Cloud architecture: load balancer, application servers, database and backups. Illustrative interface concept — not a screenshot of a client deployment.

What is this, in plain English?

A monthly subscription covering one cloud environment: we patch it, watch capacity and cost, verify backups, make requested changes and report on all of it in writing. Everything is done remotely inside your own cloud account.

A recurring plan, billed monthly and cancellable before the next renewal. It gives you someone actively responsible for the environment — applying patches and security updates, watching capacity and cost, verifying backups and handling changes on a recorded basis — rather than letting it drift until something breaks. Each month you receive a written report of what was done, what it cost and what we recommend.

The problem it solves

Nobody owns the cloud environment. Costs creep up, patches lag, and changes happen without record.

If that does not describe you, this is probably the wrong product. Tell us and we will point you at a better fit rather than sell you the nearest one.

What you get

The concrete things that exist at the end and that you own.

4 deliverables

  • A managed cloud environment with a named owner
  • A monthly patch and review cycle carried out
  • Written cost optimisation recommendations
  • A written report each month

What's included

The work covered by the figure in the buy box, at no extra cost.

  • Monthly patching and security updates
  • Capacity and performance review
  • Cost review
  • Backup verification
  • Change management with records
  • Monthly written report

Not seeing something you expected? Check what you are not buying before you order.

What does it do?

Everything listed here is delivered as part of this product. Nothing on this list is aspirational.

  • Monthly patching and security updates
  • Capacity and performance review
  • Cost review with optimisation recommendations
  • Backup verification
  • Change management with records
  • Monthly written report

How it works

The delivery sequence from order to handover.

  1. 1

    Take ownership

    We audit the environment and document its current state.

  2. 2

    Establish a cycle

    A monthly rhythm for patching and review.

  3. 3

    Manage changes

    Requested changes made and recorded.

  4. 4

    Report

    What we did, what it cost and what we recommend.

Delivery & fulfilment

Stream Edge Solutions ships nothing. Every package on this site is carried out and handed over remotely — this is exactly what happens after you order.

SUBSCRIPTIONHow this is delivered
  1. 1We confirm what is coveredWe agree exactly which systems the plan covers and the access we need to look after them.
  2. 2We set the plan up remotelyMonitoring, alerting, backups and the maintenance schedule are configured by our team. This part is a one-off remote setup.
  3. 3It runs, and we reportThe work is carried out through each billing period and reported to you. The plan continues, period after period, until you cancel it.

An ongoing remote service that runs each period until you cancel it in writing. Typical turnaround: Active within 5 working days of payment.

Delivery method
Managed Subscription
Expected delivery time
Active within 5 working days of payment
Measured from the point everything under “what we need from you” is with us — not from the moment you pay.

Full detail of how work is handed over, what happens if requirements are outstanding and how order records are kept is in the Delivery & Fulfilment Policy.

What we need from you

Nothing starts until these are in place, and the turnaround above is measured from that point — not from the moment you pay.

  • Administrative access to the cloud account
  • A nominated contact who can approve changes
  • A description of the environment and what runs on it

Who this is for

  • Businesses without in-house infrastructure staff
  • Teams whose cloud bill keeps rising
  • Organisations with compliance patch requirements
  • Anyone with an unowned environment

Business needs this addresses: Improve IT infrastructure

What's not included

Just as plainly as the list above: the things this package is not.

  • Cloud provider charges, billed to your own account
  • Major architecture changes or migrations, quoted separately
  • Out-of-hours incident response — no response-time SLA is offered with this plan
  • Any hardware — management is remote, inside your own cloud account

Anything outside the scope above is quoted separately, in writing, before it is carried out. Nothing is added to your bill without your agreement.

FAQs

Will you reduce our cloud bill?

Often, yes — most unmanaged environments carry idle resources and oversized instances. We will report what we find and what changing it would save, but we will not promise a figure before looking.

Refund & cancellation

How this plan is cancelled, and what happens to money already paid.

Cooling-off before work starts
You have 7 days after ordering to cancel while work has not yet begun. Up to 25% may be retained to cover scoping and scheduling already carried out.
Cancelling this plan
It continues, period after period, until you cancel in writing. A monthly plan needs 30 days' notice. The service runs to the end of the period you have already paid for.
Work already done
Once delivery has started, refunds are assessed against the work completed and the deliverables already handed over — the list under “what you get” above is what that assessment is made against. Approved refunds are processed within 14 days.
If we cannot deliver what is described here
You are refunded. The scope on this page is the scope we are held to, which is exactly why the exclusions above are stated before you buy rather than after.

The full terms, item type by item type, are in the Refund & Cancellation Policy — see subscriptions. How the work reaches you is covered by the Delivery & Fulfilment Policy.

Not sure this is the right product?

We would rather point you at the right thing than sell you the nearest one. Ask us before you buy — no obligation.

Ask a questionRequest a custom quote

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